Sicilian Whiskey Distillery - data, cookies and verified reviews

Privacy Policy

This policy explains what data we process when you browse, buy a bottle, activate a PIN, leave a review or contact the distillery.

1. Data Controller

The data controller is Sicilian Whiskey Distillery, operating in Caltagirone, Sicily, Italy. For privacy requests, contact info@sicilianwhiskey.com.

2. Data We Collect

We process only the data needed to run the website, checkout and connected services:

browsing data, cookie consent, language preferences and age verification;
checkout, shipping, fiscal receipt/invoicing and order status data;
payment data handled by payment providers, without storing full card details;
Club, PIN, OakChain and authenticity data when a bottle is activated;
product reviews linked to verified purchases or activated PINs;
messages sent through forms, email or WhatsApp.

3. Purposes and Legal Basis

We use data to perform the sales contract, comply with fiscal and customs obligations, prevent abuse and improve the customer experience.

Technical cookies are necessary. Analytics cookies are used only after consent, so we can understand purchase paths without selling data to external brokers.

4. Reviews and Social Proof

When you leave a review through a verified link, the rating contributes to the product's aggregate satisfaction score. The written review is published only after moderation, to avoid spam, personal data or irrelevant content.

5. Retention, Security and Sharing

We retain data for as long as required for orders, assistance, fiscal obligations, security and legal protection. Access is limited to authorized staff and necessary suppliers: hosting, email, payments, shipping, tax support and analytics tools when consented.

6. Your Rights

You may request access, rectification, erasure, restriction, objection and portability within GDPR limits. Analytics consent can be changed through the site's cookie preferences or your browser settings.